{"id":8448,"date":"2021-04-28T15:39:11","date_gmt":"2021-04-28T13:39:11","guid":{"rendered":"https:\/\/retailfactory.academy\/?page_id=8448"},"modified":"2022-05-24T15:35:52","modified_gmt":"2022-05-24T13:35:52","slug":"techniques-de-vente-et-experience-client","status":"publish","type":"page","link":"https:\/\/retailfactory.academy\/techniques-de-vente-et-experience-client\/","title":{"rendered":"Techniques de vente &#038; Exp\u00e9rience client"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00a0\u00bb1&Prime; make_equal=\u00a0\u00bbon\u00a0\u00bb specialty=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb collapsed=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; specialty_columns=\u00a0\u00bb2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; custom_padding=\u00a0\u00bb|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][et_pb_row_inner make_equal=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb positioning=\u00a0\u00bbnone\u00a0\u00bb width=\u00a0\u00bb100%\u00a0\u00bb max_width=\u00a0\u00bb1080px\u00a0\u00bb module_alignment=\u00a0\u00bbcenter\u00a0\u00bb module_alignment_tablet=\u00a0\u00bbcenter\u00a0\u00bb module_alignment_phone=\u00a0\u00bbcenter\u00a0\u00bb module_alignment_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column_inner saved_specialty_column_type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_css_main_element=\u00a0\u00bbdisplay: flex;||flex-direction: column;||justify-content: center;||min-height : 250px;\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; custom_css_main_element=\u00a0\u00bbdisplay: flex;||flex-direction: column;||justify-content: center;\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h1>Techniques de vente &amp; exp\u00e9rience client<\/h1>\n<div>Un panorama de formations principalement destin\u00e9es aux personnes de terrain, pour mieux vendre dans un contexte multiculturel et omnicanal.<\/div>\n<p>[\/et_pb_text][et_pb_search placeholder=\u00a0\u00bbRechercher une formation\u00a0\u00bb button_color=\u00a0\u00bb#E07861&Prime; placeholder_color=\u00a0\u00bb#292929&Prime; _builder_version=\u00a0\u00bb4.9.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb form_field_background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb form_field_text_color=\u00a0\u00bb#292929&Prime; form_field_focus_background_color=\u00a0\u00bb#E07861&Prime; form_field_focus_text_color=\u00a0\u00bb#292929&Prime; button_font=\u00a0\u00bbITC Avant Garde Semi Bold|||on|||||\u00a0\u00bb button_text_color=\u00a0\u00bb#F3E3E0&Prime; button_font_size=\u00a0\u00bb15px\u00a0\u00bb button_letter_spacing=\u00a0\u00bb1px\u00a0\u00bb form_field_font=\u00a0\u00bbITC Avant Garde Semi Bold||||||||\u00a0\u00bb form_field_font_size=\u00a0\u00bb12px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb width=\u00a0\u00bb100%\u00a0\u00bb width_tablet=\u00a0\u00bb100%\u00a0\u00bb width_phone=\u00a0\u00bb90%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb module_alignment=\u00a0\u00bbcenter\u00a0\u00bb custom_margin=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb custom_margin_tablet=\u00a0\u00bb\u00a0\u00bb custom_margin_phone=\u00a0\u00bb\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb custom_padding=\u00a0\u00bb1em|0.6em|1em|0.8em|false|false\u00a0\u00bb button_font_size_tablet=\u00a0\u00bb12px\u00a0\u00bb button_font_size_phone=\u00a0\u00bb\u00a0\u00bb button_font_size_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb form_field_font_size_tablet=\u00a0\u00bb10px\u00a0\u00bb form_field_font_size_phone=\u00a0\u00bb7px\u00a0\u00bb form_field_font_size_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb module_alignment_tablet=\u00a0\u00bbcenter\u00a0\u00bb module_alignment_phone=\u00a0\u00bb\u00a0\u00bb module_alignment_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb custom_css_main_element=\u00a0\u00bbdisplay: flex;||flex-direction: column;||justify-content: center;\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#F3E3E0&Prime; 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box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb-10px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#E07861&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbITC Avanr Garde Medium|900|||||||\u00a0\u00bb header_4_font=\u00a0\u00bbITC Avant Garde bold|900|||||||\u00a0\u00bb header_4_text_align=\u00a0\u00bbcenter\u00a0\u00bb header_4_font_size=\u00a0\u00bb19px\u00a0\u00bb header_4_line_height=\u00a0\u00bb1.8em\u00a0\u00bb link_option_url=\u00a0\u00bbhttps:\/\/retailfactory.academy\/formations\/tech-vente-exp-client\/dynamiser-ses-techniques-de-vente\/\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4>Dynamiser ses techniques de vente<\/h4>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_3&Prime; _builder_version=\u00a0\u00bb4.16&Prime; background_color=\u00a0\u00bb#ffffff\u00a0\u00bb background_enable_image=\u00a0\u00bboff\u00a0\u00bb background_size=\u00a0\u00bbinitial\u00a0\u00bb background_position=\u00a0\u00bbtop_right\u00a0\u00bb custom_css_main_element=\u00a0\u00bbdisplay: flex;||flex-direction: column;||justify-content: center;||min-height : 250px;\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#E07861&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb-10px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#E07861&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbITC Avanr Garde Medium|900|||||||\u00a0\u00bb header_4_font=\u00a0\u00bbITC Avant Garde bold|900|||||||\u00a0\u00bb header_4_text_align=\u00a0\u00bbcenter\u00a0\u00bb header_4_font_size=\u00a0\u00bb19px\u00a0\u00bb header_4_line_height=\u00a0\u00bb1.8em\u00a0\u00bb link_option_url=\u00a0\u00bbhttps:\/\/retailfactory.academy\/formations\/tech-vente-exp-client\/boostez-vos-ventes-avec-le-disc\/\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4>Boostez vos ventes avec le DISC<\/h4>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_3&Prime; _builder_version=\u00a0\u00bb4.16&Prime; background_color=\u00a0\u00bb#ffffff\u00a0\u00bb background_enable_image=\u00a0\u00bboff\u00a0\u00bb background_size=\u00a0\u00bbinitial\u00a0\u00bb background_position=\u00a0\u00bbtop_right\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb\u00a0\u00bb custom_padding_phone=\u00a0\u00bb30px|20px|4px|20px|false|true\u00a0\u00bb custom_padding_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb custom_css_main_element=\u00a0\u00bbdisplay: flex;||flex-direction: column;||justify-content: center;||min-height : 250px;\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#E07861&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb-10px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#E07861&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbITC Avanr Garde Medium|900|||||||\u00a0\u00bb header_4_font=\u00a0\u00bbITC Avant Garde bold|900|||||||\u00a0\u00bb header_4_text_align=\u00a0\u00bbcenter\u00a0\u00bb header_4_font_size=\u00a0\u00bb19px\u00a0\u00bb header_4_line_height=\u00a0\u00bb1.8em\u00a0\u00bb link_option_url=\u00a0\u00bbhttps:\/\/retailfactory.academy\/formation\/tech-vente-exp-client\/developper-la-performance-de-son-point-de-vente\/\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4>D\u00e9velopper la performance de son point de vente<\/h4>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_3,1_3,1_3&Prime; make_equal=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; positioning=\u00a0\u00bbnone\u00a0\u00bb width=\u00a0\u00bb80%\u00a0\u00bb custom_margin=\u00a0\u00bb|60px||auto|false|false\u00a0\u00bb module_alignment_tablet=\u00a0\u00bb\u00a0\u00bb module_alignment_phone=\u00a0\u00bb\u00a0\u00bb module_alignment_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb saved_tabs=\u00a0\u00bball\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_3&Prime; _builder_version=\u00a0\u00bb4.16&Prime; background_color=\u00a0\u00bb#ffffff\u00a0\u00bb background_enable_image=\u00a0\u00bboff\u00a0\u00bb background_size=\u00a0\u00bbinitial\u00a0\u00bb background_position=\u00a0\u00bbtop_right\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb||30px||false|true\u00a0\u00bb custom_css_main_element=\u00a0\u00bbdisplay: flex;||flex-direction: column;||justify-content: center;||min-height : 250px;\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#E07861&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb-10px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#E07861&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbITC Avanr Garde Medium|900|||||||\u00a0\u00bb header_4_font=\u00a0\u00bbITC Avant Garde bold|900|||||||\u00a0\u00bb header_4_text_align=\u00a0\u00bbcenter\u00a0\u00bb header_4_font_size=\u00a0\u00bb19px\u00a0\u00bb header_4_line_height=\u00a0\u00bb1.8em\u00a0\u00bb link_option_url=\u00a0\u00bbhttps:\/\/retailfactory.academy\/formations\/tech-vente-exp-client\/les-indicateurs-de-la-performance-commerciale\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4>Les indicateurs de la performance commerciale<\/h4>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_3&Prime; _builder_version=\u00a0\u00bb4.16&Prime; background_color=\u00a0\u00bb#ffffff\u00a0\u00bb background_enable_image=\u00a0\u00bboff\u00a0\u00bb background_size=\u00a0\u00bbinitial\u00a0\u00bb background_position=\u00a0\u00bbtop_right\u00a0\u00bb custom_css_main_element=\u00a0\u00bbdisplay: flex;||flex-direction: column;||justify-content: center;||min-height : 250px;\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#E07861&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb-10px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#E07861&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbITC Avanr Garde Medium|900|||||||\u00a0\u00bb header_4_font=\u00a0\u00bbITC Avant Garde bold|900|||||||\u00a0\u00bb header_4_text_align=\u00a0\u00bbcenter\u00a0\u00bb header_4_font_size=\u00a0\u00bb19px\u00a0\u00bb header_4_line_height=\u00a0\u00bb1.8em\u00a0\u00bb link_option_url=\u00a0\u00bbhttps:\/\/retailfactory.academy\/formations\/tech-vente-exp-client\/savoir-diagnostiquer-son-point-de-vente\/\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4>Savoir diagnostiquer son point de vente<\/h4>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_3&Prime; _builder_version=\u00a0\u00bb4.16&Prime; background_color=\u00a0\u00bb#ffffff\u00a0\u00bb background_enable_image=\u00a0\u00bboff\u00a0\u00bb background_size=\u00a0\u00bbinitial\u00a0\u00bb background_position=\u00a0\u00bbtop_right\u00a0\u00bb custom_css_main_element=\u00a0\u00bbdisplay: flex;||flex-direction: column;||justify-content: center;||min-height : 250px;\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#E07861&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb-10px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#E07861&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbITC Avanr Garde Medium|900|||||||\u00a0\u00bb header_4_font=\u00a0\u00bbITC Avant Garde bold|900|||||||\u00a0\u00bb header_4_text_align=\u00a0\u00bbcenter\u00a0\u00bb header_4_font_size=\u00a0\u00bb19px\u00a0\u00bb header_4_line_height=\u00a0\u00bb1.8em\u00a0\u00bb link_option_url=\u00a0\u00bbhttps:\/\/retailfactory.academy\/formation\/tech-vente-exp-client\/108-actions-pour-mieux-vendre-en-boutique\/\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4><strong>108 actions pour mieux vendre en boutique<\/strong><\/h4>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_3,1_3,1_3&Prime; make_equal=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; positioning=\u00a0\u00bbnone\u00a0\u00bb width=\u00a0\u00bb80%\u00a0\u00bb custom_margin=\u00a0\u00bb|60px||auto|false|false\u00a0\u00bb module_alignment_tablet=\u00a0\u00bb\u00a0\u00bb module_alignment_phone=\u00a0\u00bb\u00a0\u00bb module_alignment_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb saved_tabs=\u00a0\u00bball\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_3&Prime; _builder_version=\u00a0\u00bb4.16&Prime; background_color=\u00a0\u00bb#ffffff\u00a0\u00bb background_enable_image=\u00a0\u00bboff\u00a0\u00bb background_size=\u00a0\u00bbinitial\u00a0\u00bb background_position=\u00a0\u00bbtop_right\u00a0\u00bb custom_css_main_element=\u00a0\u00bbdisplay: flex;||flex-direction: column;||justify-content: center;||min-height : 250px;\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#E07861&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb-10px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#E07861&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbITC Avanr Garde Medium|900|||||||\u00a0\u00bb header_4_font=\u00a0\u00bbITC Avant Garde bold|900|||||||\u00a0\u00bb header_4_text_align=\u00a0\u00bbcenter\u00a0\u00bb header_4_font_size=\u00a0\u00bb19px\u00a0\u00bb header_4_line_height=\u00a0\u00bb1.8em\u00a0\u00bb link_option_url=\u00a0\u00bbhttps:\/\/retailfactory.academy\/formations\/tech-vente-exp-client\/comprendre-et-savoir-sadapter-a-la-clientele-luxe\/\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4>Comprendre et savoir s&rsquo;adapter \u00e0 la client\u00e8le luxe<\/h4>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_3&Prime; _builder_version=\u00a0\u00bb4.16&Prime; background_color=\u00a0\u00bb#ffffff\u00a0\u00bb background_enable_image=\u00a0\u00bboff\u00a0\u00bb background_size=\u00a0\u00bbinitial\u00a0\u00bb background_position=\u00a0\u00bbtop_right\u00a0\u00bb custom_css_main_element=\u00a0\u00bbdisplay: flex;||flex-direction: column;||justify-content: center;||min-height : 250px;\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#E07861&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb-10px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#E07861&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbITC Avanr Garde Medium|900|||||||\u00a0\u00bb header_4_font=\u00a0\u00bbITC Avant Garde bold|900|||||||\u00a0\u00bb header_4_text_align=\u00a0\u00bbcenter\u00a0\u00bb header_4_font_size=\u00a0\u00bb19px\u00a0\u00bb header_4_line_height=\u00a0\u00bb1.8em\u00a0\u00bb link_option_url=\u00a0\u00bbhttps:\/\/retailfactory.academy\/formations\/tech-vente-exp-client\/assurer-un-service-client-tout-en-fluidite-le-recours-au-style-indirect\/\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4>Assurer un service client tout en fluidit\u00e9 : le recours au style indirect<\/h4>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_3&Prime; _builder_version=\u00a0\u00bb4.16&Prime; background_color=\u00a0\u00bb#ffffff\u00a0\u00bb background_enable_image=\u00a0\u00bboff\u00a0\u00bb background_size=\u00a0\u00bbinitial\u00a0\u00bb background_position=\u00a0\u00bbtop_right\u00a0\u00bb custom_css_main_element=\u00a0\u00bbdisplay: flex;||flex-direction: column;||justify-content: center;||min-height : 250px;\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#E07861&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb-10px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#E07861&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbITC Avanr Garde Medium|900|||||||\u00a0\u00bb header_4_font=\u00a0\u00bbITC Avant Garde bold|900|||||||\u00a0\u00bb header_4_text_align=\u00a0\u00bbcenter\u00a0\u00bb header_4_font_size=\u00a0\u00bb19px\u00a0\u00bb header_4_line_height=\u00a0\u00bb1.8em\u00a0\u00bb link_option_url=\u00a0\u00bbhttps:\/\/retailfactory.academy\/formations\/tech-vente-exp-client\/passer-maitre-dans-la-gestion-des-conflits\/\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4>Passer ma\u00eetre dans la gestion des conflits<\/h4>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_3,1_3,1_3&Prime; make_equal=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; positioning=\u00a0\u00bbnone\u00a0\u00bb width=\u00a0\u00bb80%\u00a0\u00bb custom_margin=\u00a0\u00bb|60px||auto|false|false\u00a0\u00bb module_alignment_tablet=\u00a0\u00bb\u00a0\u00bb module_alignment_phone=\u00a0\u00bb\u00a0\u00bb module_alignment_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb saved_tabs=\u00a0\u00bball\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_3&Prime; _builder_version=\u00a0\u00bb4.16&Prime; background_color=\u00a0\u00bb#ffffff\u00a0\u00bb background_enable_image=\u00a0\u00bboff\u00a0\u00bb background_size=\u00a0\u00bbinitial\u00a0\u00bb background_position=\u00a0\u00bbtop_right\u00a0\u00bb custom_css_main_element=\u00a0\u00bbdisplay: flex;||flex-direction: column;||justify-content: center;||min-height : 250px;\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#E07861&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb-10px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#E07861&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbITC Avanr Garde Medium|900|||||||\u00a0\u00bb header_4_font=\u00a0\u00bbITC Avant Garde bold|900|||||||\u00a0\u00bb header_4_text_align=\u00a0\u00bbcenter\u00a0\u00bb header_4_font_size=\u00a0\u00bb19px\u00a0\u00bb header_4_line_height=\u00a0\u00bb1.8em\u00a0\u00bb link_option_url=\u00a0\u00bbhttps:\/\/retailfactory.academy\/formations\/tech-vente-exp-client\/la-vente-multiculturelle-clientele-russe\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4>La vente multiculturelle : client\u00e8le russe<\/h4>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_3&Prime; _builder_version=\u00a0\u00bb4.16&Prime; background_color=\u00a0\u00bb#ffffff\u00a0\u00bb background_enable_image=\u00a0\u00bboff\u00a0\u00bb background_size=\u00a0\u00bbinitial\u00a0\u00bb background_position=\u00a0\u00bbtop_right\u00a0\u00bb custom_css_main_element=\u00a0\u00bbdisplay: flex;||flex-direction: column;||justify-content: center;||min-height : 250px;\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#E07861&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb-10px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#E07861&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbITC Avanr Garde Medium|900|||||||\u00a0\u00bb header_4_font=\u00a0\u00bbITC Avant Garde bold|900|||||||\u00a0\u00bb header_4_text_align=\u00a0\u00bbcenter\u00a0\u00bb header_4_font_size=\u00a0\u00bb19px\u00a0\u00bb header_4_line_height=\u00a0\u00bb1.8em\u00a0\u00bb link_option_url=\u00a0\u00bbhttps:\/\/retailfactory.academy\/formation\/techniques-de-vente-et-experience-client\/la-vente-multiculturelle-clients-du-golfe\/\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4>La vente multiculturelle : clients du golfe<\/h4>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_3&Prime; _builder_version=\u00a0\u00bb4.16&Prime; background_color=\u00a0\u00bb#ffffff\u00a0\u00bb background_enable_image=\u00a0\u00bboff\u00a0\u00bb background_size=\u00a0\u00bbinitial\u00a0\u00bb background_position=\u00a0\u00bbtop_right\u00a0\u00bb custom_css_main_element=\u00a0\u00bbdisplay: flex;||flex-direction: column;||justify-content: center;||min-height : 250px;\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#E07861&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb-10px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#E07861&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbITC Avanr Garde Medium|900|||||||\u00a0\u00bb header_4_font=\u00a0\u00bbITC Avant Garde bold|900|||||||\u00a0\u00bb header_4_text_align=\u00a0\u00bbcenter\u00a0\u00bb header_4_font_size=\u00a0\u00bb19px\u00a0\u00bb header_4_line_height=\u00a0\u00bb1.8em\u00a0\u00bb link_option_url=\u00a0\u00bbhttps:\/\/retailfactory.academy\/formations\/tech-vente-exp-client\/la-vente-multiculturelle-clientele-japonaise\/\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4>La vente multiculturelle : client\u00e8le japonaise<\/h4>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_3,1_3,1_3&Prime; make_equal=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; positioning=\u00a0\u00bbnone\u00a0\u00bb width=\u00a0\u00bb80%\u00a0\u00bb custom_margin=\u00a0\u00bb|60px||auto|false|false\u00a0\u00bb module_alignment_tablet=\u00a0\u00bb\u00a0\u00bb module_alignment_phone=\u00a0\u00bb\u00a0\u00bb module_alignment_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb saved_tabs=\u00a0\u00bball\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_3&Prime; _builder_version=\u00a0\u00bb4.16&Prime; background_color=\u00a0\u00bb#ffffff\u00a0\u00bb background_enable_image=\u00a0\u00bboff\u00a0\u00bb background_size=\u00a0\u00bbinitial\u00a0\u00bb background_position=\u00a0\u00bbtop_right\u00a0\u00bb custom_css_main_element=\u00a0\u00bbdisplay: flex;||flex-direction: column;||justify-content: center;||min-height : 250px;\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#E07861&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb-10px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#E07861&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text admin_label=\u00a0\u00bbTexte\u00a0\u00bb _builder_version=\u00a0\u00bb4.16.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbITC Avanr Garde Medium|900|||||||\u00a0\u00bb header_4_font=\u00a0\u00bbITC Avant Garde bold|900|||||||\u00a0\u00bb header_4_text_align=\u00a0\u00bbcenter\u00a0\u00bb header_4_font_size=\u00a0\u00bb19px\u00a0\u00bb header_4_line_height=\u00a0\u00bb1.8em\u00a0\u00bb link_option_url=\u00a0\u00bbhttps:\/\/retailfactory.academy\/formations\/tech-vente-exp-client\/la-vente-multiculturelle-clientele-chinoise\/\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4>La vente multiculturelle : client\u00e8le chinoise<\/h4>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_3&Prime; _builder_version=\u00a0\u00bb4.16&Prime; background_color=\u00a0\u00bb#ffffff\u00a0\u00bb background_enable_image=\u00a0\u00bboff\u00a0\u00bb background_size=\u00a0\u00bbinitial\u00a0\u00bb background_position=\u00a0\u00bbtop_right\u00a0\u00bb custom_css_main_element=\u00a0\u00bbdisplay: flex;||flex-direction: column;||justify-content: center;||min-height : 250px;\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#E07861&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb-10px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#E07861&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbITC Avanr Garde Medium|900|||||||\u00a0\u00bb header_4_font=\u00a0\u00bbITC Avant Garde bold|900|||||||\u00a0\u00bb header_4_text_align=\u00a0\u00bbcenter\u00a0\u00bb header_4_font_size=\u00a0\u00bb19px\u00a0\u00bb header_4_line_height=\u00a0\u00bb1.8em\u00a0\u00bb link_option_url=\u00a0\u00bbhttps:\/\/retailfactory.academy\/formations\/tech-vente-exp-client\/la-vente-multiculturelle-clientele-asiatique\/\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4>La vente multiculturelle : client\u00e8le asiatique<\/h4>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_3&Prime; disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; background_color=\u00a0\u00bb#ffffff\u00a0\u00bb background_enable_image=\u00a0\u00bboff\u00a0\u00bb background_size=\u00a0\u00bbinitial\u00a0\u00bb background_position=\u00a0\u00bbtop_right\u00a0\u00bb custom_css_main_element=\u00a0\u00bbdisplay: flex;||flex-direction: column;||justify-content: center;||min-height : 250px;\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#E07861&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb-10px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#E07861&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbITC Avanr Garde Medium|900|||||||\u00a0\u00bb header_4_font=\u00a0\u00bbITC Avant Garde bold|900|||||||\u00a0\u00bb header_4_text_align=\u00a0\u00bbcenter\u00a0\u00bb header_4_font_size=\u00a0\u00bb19px\u00a0\u00bb header_4_line_height=\u00a0\u00bb1.8em\u00a0\u00bb link_option_url=\u00a0\u00bbhttps:\/\/retailfactory.academy\/formations\/tech-vente-exp-client\/les-challenges-interculturels-dune-clientele-internationale\/\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4>Les challenges interculturels d&rsquo;une client\u00e8le internationale<\/h4>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_3,1_3,1_3&Prime; make_equal=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; positioning=\u00a0\u00bbnone\u00a0\u00bb width=\u00a0\u00bb80%\u00a0\u00bb custom_margin=\u00a0\u00bb|60px||auto|false|false\u00a0\u00bb module_alignment_tablet=\u00a0\u00bb\u00a0\u00bb module_alignment_phone=\u00a0\u00bb\u00a0\u00bb module_alignment_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb saved_tabs=\u00a0\u00bball\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_3&Prime; _builder_version=\u00a0\u00bb4.16&Prime; background_color=\u00a0\u00bb#ffffff\u00a0\u00bb background_enable_image=\u00a0\u00bboff\u00a0\u00bb background_size=\u00a0\u00bbinitial\u00a0\u00bb background_position=\u00a0\u00bbtop_right\u00a0\u00bb custom_css_main_element=\u00a0\u00bbdisplay: flex;||flex-direction: column;||justify-content: center;||min-height : 250px;\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#E07861&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb-10px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#E07861&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbITC Avanr Garde Medium|900|||||||\u00a0\u00bb header_4_font=\u00a0\u00bbITC Avant Garde bold|900|||||||\u00a0\u00bb header_4_text_align=\u00a0\u00bbcenter\u00a0\u00bb header_4_font_size=\u00a0\u00bb19px\u00a0\u00bb header_4_line_height=\u00a0\u00bb1.8em\u00a0\u00bb link_option_url=\u00a0\u00bbhttps:\/\/retailfactory.academy\/formation\/tech-vente-exp-client\/la-vente-omnicanale\/\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4>La vente omnicanale<\/h4>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_3&Prime; disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; background_color=\u00a0\u00bb#ffffff\u00a0\u00bb background_enable_image=\u00a0\u00bboff\u00a0\u00bb background_size=\u00a0\u00bbinitial\u00a0\u00bb background_position=\u00a0\u00bbtop_right\u00a0\u00bb custom_css_main_element=\u00a0\u00bbdisplay: flex;||flex-direction: column;||justify-content: center;||min-height : 250px;\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#E07861&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb-10px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#E07861&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbITC Avanr Garde Medium|900|||||||\u00a0\u00bb header_4_font=\u00a0\u00bbITC Avant Garde bold|900|||||||\u00a0\u00bb header_4_text_align=\u00a0\u00bbcenter\u00a0\u00bb header_4_font_size=\u00a0\u00bb19px\u00a0\u00bb header_4_line_height=\u00a0\u00bb1.8em\u00a0\u00bb link_option_url=\u00a0\u00bbhttps:\/\/retailfactory.academy\/formations\/tech-vente-exp-client\/vendre-le-soin-visage-techniques-dediees\/\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4>Vendre le soin visage : techniques d\u00e9di\u00e9es<\/h4>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_3&Prime; disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; background_color=\u00a0\u00bb#ffffff\u00a0\u00bb background_enable_image=\u00a0\u00bboff\u00a0\u00bb background_size=\u00a0\u00bbinitial\u00a0\u00bb background_position=\u00a0\u00bbtop_right\u00a0\u00bb positioning=\u00a0\u00bbnone\u00a0\u00bb custom_css_main_element=\u00a0\u00bbdisplay: flex;||flex-direction: column;||justify-content: center;||min-height : 250px;\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#E07861&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb-10px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#E07861&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbITC Avanr Garde Medium|900|||||||\u00a0\u00bb header_4_font=\u00a0\u00bbITC Avant Garde bold|900|||||||\u00a0\u00bb header_4_text_align=\u00a0\u00bbcenter\u00a0\u00bb header_4_font_size=\u00a0\u00bb19px\u00a0\u00bb header_4_line_height=\u00a0\u00bb1.8em\u00a0\u00bb link_option_url=\u00a0\u00bbhttps:\/\/retailfactory.academy\/formations\/tech-vente-exp-client\/vendre-le-parfum-techniques-dediees\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4>Vendre le parfum : techniques d\u00e9di\u00e9es<\/h4>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_3,1_3,1_3&Prime; make_equal=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; positioning=\u00a0\u00bbnone\u00a0\u00bb width=\u00a0\u00bb80%\u00a0\u00bb custom_margin=\u00a0\u00bb|60px||auto|false|false\u00a0\u00bb module_alignment_tablet=\u00a0\u00bb\u00a0\u00bb module_alignment_phone=\u00a0\u00bb\u00a0\u00bb module_alignment_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb saved_tabs=\u00a0\u00bball\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_3&Prime; _builder_version=\u00a0\u00bb4.16&Prime; background_color=\u00a0\u00bb#ffffff\u00a0\u00bb background_enable_image=\u00a0\u00bboff\u00a0\u00bb background_size=\u00a0\u00bbinitial\u00a0\u00bb background_position=\u00a0\u00bbtop_right\u00a0\u00bb custom_css_main_element=\u00a0\u00bbdisplay: flex;||flex-direction: column;||justify-content: center;||min-height : 250px;\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#E07861&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb-10px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#E07861&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbITC Avanr Garde Medium|900|||||||\u00a0\u00bb header_4_font=\u00a0\u00bbITC Avant Garde bold|900|||||||\u00a0\u00bb header_4_text_align=\u00a0\u00bbcenter\u00a0\u00bb header_4_font_size=\u00a0\u00bb19px\u00a0\u00bb header_4_line_height=\u00a0\u00bb1.8em\u00a0\u00bb link_option_url=\u00a0\u00bbhttps:\/\/retailfactory.academy\/formation\/tech-vente-exp-client\/garantir-un-service-client-de-qualite\/\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4>Garantir un service client de qualit\u00e9<\/h4>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_3&Prime; disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; background_color=\u00a0\u00bb#ffffff\u00a0\u00bb background_enable_image=\u00a0\u00bboff\u00a0\u00bb background_size=\u00a0\u00bbinitial\u00a0\u00bb background_position=\u00a0\u00bbtop_right\u00a0\u00bb custom_css_main_element=\u00a0\u00bbdisplay: flex;||flex-direction: column;||justify-content: center;||min-height : 250px;\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#E07861&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb-10px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#E07861&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_blurb url=\u00a0\u00bbhttps:\/\/retailfactory.academy\/formations\/tech-vente-exp-client\/vendre-le-parfum-techniques-dediees\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; header_font=\u00a0\u00bbITC Avant Garde bold||||||||\u00a0\u00bb header_text_align=\u00a0\u00bbcenter\u00a0\u00bb header_font_size=\u00a0\u00bb20px\u00a0\u00bb header_line_height=\u00a0\u00bb1.7em\u00a0\u00bb body_font=\u00a0\u00bbITC Avanr Garde Medium||||||||\u00a0\u00bb body_text_align=\u00a0\u00bbcenter\u00a0\u00bb body_font_size=\u00a0\u00bb16px\u00a0\u00bb custom_margin=\u00a0\u00bb0px|0px|0px|0px|true|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb animation=\u00a0\u00bboff\u00a0\u00bb link_option_url=\u00a0\u00bbhttps:\/\/retailfactory.academy\/formations\/tech-vente-exp-client\/vendre-le-parfum-techniques-dediees\u00a0\u00bb custom_css_main_element=\u00a0\u00bbdisplay: flex;||flex-direction: column;||justify-content: center;\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_blurb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbITC Avanr Garde Medium|900|||||||\u00a0\u00bb header_4_font=\u00a0\u00bbITC Avant Garde bold|900|||||||\u00a0\u00bb header_4_text_align=\u00a0\u00bbcenter\u00a0\u00bb header_4_font_size=\u00a0\u00bb19px\u00a0\u00bb header_4_line_height=\u00a0\u00bb1.8em\u00a0\u00bb link_option_url=\u00a0\u00bbhttps:\/\/retailfactory.academy\/formations\/tech-vente-exp-client\/vendre-le-parfum-beaute-a-lere-du-covid-19\/\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4>Vendre le parfum-beaut\u00e9 \u00e0 l&rsquo;\u00e8re du COVID-19<\/h4>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_3&Prime; disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; background_color=\u00a0\u00bb#ffffff\u00a0\u00bb background_enable_image=\u00a0\u00bboff\u00a0\u00bb background_size=\u00a0\u00bbinitial\u00a0\u00bb background_position=\u00a0\u00bbtop_right\u00a0\u00bb custom_css_main_element=\u00a0\u00bbdisplay: flex;||flex-direction: column;||justify-content: center;||min-height : 250px;\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#E07861&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb-10px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#E07861&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbITC Avanr Garde Medium|900|||||||\u00a0\u00bb header_4_font=\u00a0\u00bbITC Avant Garde bold|900|||||||\u00a0\u00bb header_4_text_align=\u00a0\u00bbcenter\u00a0\u00bb header_4_font_size=\u00a0\u00bb19px\u00a0\u00bb header_4_line_height=\u00a0\u00bb1.8em\u00a0\u00bb link_option_url=\u00a0\u00bbhttps:\/\/retailfactory.academy\/formations\/tech-vente-exp-client\/apprendre-les-techniques-de-colorimetrie-pour-mieux-conseiller-ses-clients\/\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4>Apprendre les techniques de colorim\u00e9trie pour mieux conseiller ses clients<\/h4>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_3,1_3,1_3&Prime; make_equal=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; positioning=\u00a0\u00bbnone\u00a0\u00bb width=\u00a0\u00bb80%\u00a0\u00bb custom_margin=\u00a0\u00bb|60px||auto|false|false\u00a0\u00bb module_alignment_tablet=\u00a0\u00bb\u00a0\u00bb module_alignment_phone=\u00a0\u00bb\u00a0\u00bb module_alignment_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb saved_tabs=\u00a0\u00bball\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_3&Prime; _builder_version=\u00a0\u00bb4.16&Prime; background_color=\u00a0\u00bb#ffffff\u00a0\u00bb background_enable_image=\u00a0\u00bboff\u00a0\u00bb background_size=\u00a0\u00bbinitial\u00a0\u00bb background_position=\u00a0\u00bbtop_right\u00a0\u00bb custom_css_main_element=\u00a0\u00bbdisplay: flex;||flex-direction: column;||justify-content: center;||min-height : 250px;\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#E07861&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb-10px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#E07861&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbITC Avanr Garde Medium|900|||||||\u00a0\u00bb header_4_font=\u00a0\u00bbITC Avant Garde bold|900|||||||\u00a0\u00bb header_4_text_align=\u00a0\u00bbcenter\u00a0\u00bb header_4_font_size=\u00a0\u00bb19px\u00a0\u00bb header_4_line_height=\u00a0\u00bb1.8em\u00a0\u00bb link_option_url=\u00a0\u00bbhttps:\/\/retailfactory.academy\/formateurs\/donatienne-richard\/apprendre-la-morphologie-pour-mieux-conseiller-ses-clients\/\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4>Apprendre les techniques de morphologie pour mieux conseiller ses clients<\/h4>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_3&Prime; _builder_version=\u00a0\u00bb4.16&Prime; background_color=\u00a0\u00bb#ffffff\u00a0\u00bb background_enable_image=\u00a0\u00bboff\u00a0\u00bb background_size=\u00a0\u00bbinitial\u00a0\u00bb background_position=\u00a0\u00bbtop_right\u00a0\u00bb custom_css_main_element=\u00a0\u00bbdisplay: flex;||flex-direction: column;||justify-content: center;||min-height : 250px;\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#E07861&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb-10px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#E07861&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbITC Avanr Garde Medium|900|||||||\u00a0\u00bb header_4_font=\u00a0\u00bbITC Avant Garde bold|900|||||||\u00a0\u00bb header_4_text_align=\u00a0\u00bbcenter\u00a0\u00bb header_4_font_size=\u00a0\u00bb19px\u00a0\u00bb header_4_line_height=\u00a0\u00bb1.8em\u00a0\u00bb link_option_url=\u00a0\u00bbhttps:\/\/retailfactory.academy\/formateurs\/stephanie-davy\/apprendre-a-gerer-les-clients-difficiles\/\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4>Apprendre \u00e0 g\u00e9rer les clients difficiles<\/h4>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_3&Prime; _builder_version=\u00a0\u00bb4.16&Prime; background_color=\u00a0\u00bb#ffffff\u00a0\u00bb background_enable_image=\u00a0\u00bboff\u00a0\u00bb background_size=\u00a0\u00bbinitial\u00a0\u00bb background_position=\u00a0\u00bbtop_right\u00a0\u00bb custom_css_main_element=\u00a0\u00bbdisplay: flex;||flex-direction: column;||justify-content: center;||min-height : 250px;\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#E07861&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb-10px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#E07861&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbITC Avanr Garde Medium|900|||||||\u00a0\u00bb header_4_font=\u00a0\u00bbITC Avant Garde bold|900|||||||\u00a0\u00bb header_4_text_align=\u00a0\u00bbcenter\u00a0\u00bb header_4_font_size=\u00a0\u00bb19px\u00a0\u00bb header_4_line_height=\u00a0\u00bb1.8em\u00a0\u00bb link_option_url=\u00a0\u00bbhttps:\/\/retailfactory.academy\/formateurs\/stephanie-davy\/personnaliser-et-moderniser-la-relation-client\/\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4>Personnaliser et moderniser la relation client<\/h4>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_3,1_3,1_3&Prime; make_equal=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; positioning=\u00a0\u00bbnone\u00a0\u00bb width=\u00a0\u00bb80%\u00a0\u00bb custom_margin=\u00a0\u00bb|60px||auto|false|false\u00a0\u00bb module_alignment_tablet=\u00a0\u00bb\u00a0\u00bb module_alignment_phone=\u00a0\u00bb\u00a0\u00bb module_alignment_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb saved_tabs=\u00a0\u00bball\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_3&Prime; _builder_version=\u00a0\u00bb4.16&Prime; background_color=\u00a0\u00bb#ffffff\u00a0\u00bb background_enable_image=\u00a0\u00bboff\u00a0\u00bb background_size=\u00a0\u00bbinitial\u00a0\u00bb background_position=\u00a0\u00bbtop_right\u00a0\u00bb custom_css_main_element=\u00a0\u00bbdisplay: flex;||flex-direction: column;||justify-content: center;||min-height : 250px;\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#E07861&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb-10px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#E07861&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbITC Avanr Garde Medium|900|||||||\u00a0\u00bb header_4_font=\u00a0\u00bbITC Avant Garde bold|900|||||||\u00a0\u00bb header_4_text_align=\u00a0\u00bbcenter\u00a0\u00bb header_4_font_size=\u00a0\u00bb19px\u00a0\u00bb header_4_line_height=\u00a0\u00bb1.8em\u00a0\u00bb link_option_url=\u00a0\u00bbhttps:\/\/retailfactory.academy\/formations\/tech-vente-exp-client\/traiter-les-reclamations-clients\/\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4>Traiter les r\u00e9clamations clients<\/h4>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_3&Prime; disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; background_color=\u00a0\u00bb#ffffff\u00a0\u00bb background_enable_image=\u00a0\u00bboff\u00a0\u00bb background_size=\u00a0\u00bbinitial\u00a0\u00bb background_position=\u00a0\u00bbtop_right\u00a0\u00bb custom_css_main_element=\u00a0\u00bbdisplay: flex;||flex-direction: column;||justify-content: center;||min-height : 250px;\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#E07861&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb-10px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#E07861&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbITC Avanr Garde Medium|900|||||||\u00a0\u00bb header_4_font=\u00a0\u00bbITC Avant Garde bold|900|||||||\u00a0\u00bb header_4_text_align=\u00a0\u00bbcenter\u00a0\u00bb header_4_font_size=\u00a0\u00bb19px\u00a0\u00bb header_4_line_height=\u00a0\u00bb1.8em\u00a0\u00bb custom_padding=\u00a0\u00bb5px|7px|5px|7px|true|true\u00a0\u00bb link_option_url=\u00a0\u00bbhttps:\/\/retailfactory.academy\/formateurs\/genevieve-tour\/le-service-entre-ventes-nouvelle-opportunite-commerciale\/\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4>Le service entre ventes : nouvelle opportunit\u00e9 commerciale<\/h4>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_3&Prime; disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; background_color=\u00a0\u00bb#ffffff\u00a0\u00bb background_enable_image=\u00a0\u00bboff\u00a0\u00bb background_size=\u00a0\u00bbinitial\u00a0\u00bb background_position=\u00a0\u00bbtop_right\u00a0\u00bb custom_css_main_element=\u00a0\u00bbdisplay: flex;||flex-direction: column;||justify-content: center;||min-height : 250px;\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#E07861&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb-10px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#E07861&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbITC Avanr Garde Medium|900|||||||\u00a0\u00bb header_4_font=\u00a0\u00bbITC Avant Garde bold|900|||||||\u00a0\u00bb header_4_text_align=\u00a0\u00bbcenter\u00a0\u00bb header_4_font_size=\u00a0\u00bb19px\u00a0\u00bb header_4_line_height=\u00a0\u00bb1.8em\u00a0\u00bb link_option_url=\u00a0\u00bbhttps:\/\/retailfactory.academy\/formateurs\/fabienne-perou\/reussir-ses-negociations-en-b2b\/\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4>R\u00e9ussir ses n\u00e9gociations en B2B<\/h4>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_3,1_3,1_3&Prime; make_equal=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.16.0&Prime; positioning=\u00a0\u00bbnone\u00a0\u00bb width=\u00a0\u00bb80%\u00a0\u00bb custom_margin=\u00a0\u00bb|60px||auto|false|false\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; module_alignment_tablet=\u00a0\u00bb\u00a0\u00bb module_alignment_phone=\u00a0\u00bb\u00a0\u00bb module_alignment_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb saved_tabs=\u00a0\u00bball\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime;][et_pb_column type=\u00a0\u00bb1_3&Prime; _builder_version=\u00a0\u00bb4.16&Prime; background_color=\u00a0\u00bb#ffffff\u00a0\u00bb background_enable_image=\u00a0\u00bboff\u00a0\u00bb background_size=\u00a0\u00bbinitial\u00a0\u00bb background_position=\u00a0\u00bbtop_right\u00a0\u00bb positioning=\u00a0\u00bbnone\u00a0\u00bb custom_css_main_element=\u00a0\u00bbdisplay: flex;||flex-direction: column;||justify-content: center;||min-height : 250px;\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#E07861&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb-10px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#E07861&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbITC Avanr Garde Medium|900|||||||\u00a0\u00bb header_4_font=\u00a0\u00bbITC Avant Garde bold|900|||||||\u00a0\u00bb header_4_text_align=\u00a0\u00bbcenter\u00a0\u00bb header_4_font_size=\u00a0\u00bb19px\u00a0\u00bb header_4_line_height=\u00a0\u00bb1.8em\u00a0\u00bb link_option_url=\u00a0\u00bbhttps:\/\/retailfactory.academy\/formations\/tech-vente-exp-client\/lart-daccueillir-un-savoir-faire-subtil\/\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4>L&rsquo;art d&rsquo;accueillir, un savoir-faire subtil<\/h4>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_3&Prime; _builder_version=\u00a0\u00bb4.16&Prime; background_color=\u00a0\u00bb#ffffff\u00a0\u00bb background_enable_image=\u00a0\u00bboff\u00a0\u00bb background_size=\u00a0\u00bbinitial\u00a0\u00bb background_position=\u00a0\u00bbtop_right\u00a0\u00bb custom_css_main_element=\u00a0\u00bbdisplay: flex;||flex-direction: column;||justify-content: center;||min-height : 250px;\u00a0\u00bb border_width_all=\u00a0\u00bb3px\u00a0\u00bb border_color_all=\u00a0\u00bb#E07861&Prime; box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_horizontal=\u00a0\u00bb-10px\u00a0\u00bb box_shadow_color=\u00a0\u00bb#E07861&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbITC Avanr Garde Medium|900|||||||\u00a0\u00bb header_4_font=\u00a0\u00bbITC Avant Garde bold|900|||||||\u00a0\u00bb header_4_text_align=\u00a0\u00bbcenter\u00a0\u00bb header_4_font_size=\u00a0\u00bb19px\u00a0\u00bb header_4_line_height=\u00a0\u00bb1.8em\u00a0\u00bb link_option_url=\u00a0\u00bbhttps:\/\/retailfactory.academy\/formations\/tech-vente-exp-client\/realiser-une-vente-emotionnelle\/\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4>R\u00e9aliser une vente \u00e9motionnelle<\/h4>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_3&Prime; disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.16.0&Prime; background_color=\u00a0\u00bb#ffffff\u00a0\u00bb background_enable_image=\u00a0\u00bboff\u00a0\u00bb background_size=\u00a0\u00bbinitial\u00a0\u00bb background_position=\u00a0\u00bbtop_right\u00a0\u00bb positioning=\u00a0\u00bbnone\u00a0\u00bb z_index=\u00a0\u00bb0&Prime; 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